Testimonials | Del Sur Mortgage

Laura was amazing! As nervous, excited and antsy first time homebuyers with a private sale (no agent!) we had a lot of questions and were very eager throughout the whole process. Laura kept us in the loop the entire time, helped us understand what to expect next and had no problem answering our questions and even helping settle our worries after hours. She was very thorough and her entire team was on top of their game. She made it all so easy!

Emily from Napa, CA

I had a fabulous experience with Chris and his most confident staff. I have referred him to friends who are equally pleased. Chris and his staff were always available for questions and they responded promptly.

janstorm from Napa, CA

Michelle was amazing, she knew that we were first time home buyers and we were scared, so she explained the whole process, answered all questions and concerns which made the whole process not so scary. She was very professional and caring. She was very diligent and we highly recommend her!

Mario lara and Lai from Vallejo, CA

I can’t say enough good things about my experience with Michelle. She was transparent about everything from the start and made the entire loan process feel effortless. If you want a lender you can actually trust, She is the real deal !

Blanca Vanessa Rios from American Canyon, CA

Laura was wonderful to work with. She made sure I knew what was going on throughout the process of my refi. Laura was prompt in returning answers to my many questions and made me feel that I was being taken care of. This process can be scary and complicated but Laura made it smooth and easy. Laura made sure I received the best interest rate and also looked out for my best interest 🙂 I would work with Laura again and will recommend her to others. Thanks Laura!

inesbargenquast from Napa, CA

Laura is fantastic. She has walked my husband and I through all of the paperwork and nitty gritty details that go into buying a home. We trust her advice and opinion and know she has our best interest at heart… hard to say for some lenders! We will work with Laura in the future and highly recommend her!

Hayley Hansen from Fairfield, CA

Laura was absolutely amazing to work with. My wife and I tried to buy a home last year, but it didn’t end up working out. Not only did she help give honest advice originally, but stuck with us for the entire year as we continued to rent and house hunt. Being a first-time home buyers she helped us understand the process and walked us through everything so we felt comfortable in purchasing. Honestly, we couldn’t imagine a better experience, and my wife and I will only work with Laura for any future mortgage needs.

Pierce McManus from Fairfield, CA

We are first time home buyers who are lucky to have found Chris and his team! Chris was there for us from start to finish, answering our many questions and ensuring we were kept informed every step of the way. His positive, go-getter attitude makes him approachable and he is very knowledgeable about the ins and outs of mortgage loans, setting us up for the best case scenario. We wouldn’t have wanted to go through this process with any other team and appreciate all of their efforts in helping us find our forever home.

Caitlin & Kyle from Napa, CA

We started working with Michelle middle of last year. We had just had our baby and decided we wanted to get in the housing market. Being first time homebuyers we had no idea what this entailed, but luckily we were introduced to the lovely Michelle Ryan! Despite all the delays and slow responses on our end, she continued to check in with us and show us grace given our situation. Michelle understood our background and situation and with that in mind pointed us in the best direction to get the most out of our home buying journey. Not only did we gain a wonderful lender, but a friend as well. I would recommend her and the Del Sur Mortgage Team time and time again!

Cyerra and Ethan from Suisun City, CA

It’s hard to fully express how wonderful Michelle Ryan is. She held my hand every step of the way through the amazing yet difficult process of home buying. Whenever I had a question, Michelle did not rest until I was given an answer. When life threw us curveballs she was there to guide and steer us with loving kindness. Our dream of being homeowners came to life. Our family has been blessed with our forever home!!!

Shannon Gibson from American Canyon, CA

A close friend referred me to Laura and I couldn’t be happier with my experience. As a first time home buyer, I really appreciated her guiding me through the overwhelming world of mortgage loans…because going in, I knew next to nothing! Laura was endlessly patient and once I found my home, she kept me in the loop at every turn. There were a few hiccups during the underwriting process (which had absolutely nothing to do with Laura and her fantastic team), but Laura really fought for me every step of the way. I felt so comfortable knowing that she was looking out for me and my best interests. Highly recommend!

Lauren Smith from Vallejo, CA

Michelle made this process SO easy! The communication was by far the best I’ve EVER experienced. I knew where we were every step of the process. She made it so easy. I will definitely work with her again. I have never worked with a better lender!!!!! I highly recommend her!

Denise Mortimore from American Canyon, CA

Michelle told me about a grant that gave was crucial in helping me get the house I wanted. When interest rates lowered she was able to get me approved for more money, which was also key in landing the house I wanted. She was helpful through every step of the way. I am glad I worked with her.

Eddie Freeman from Napa, CA

We’ve now refinanced twice with Chris Salese and his office manager Michelle, and both experiences have been excellent. They are knowledgeable, responsive, and incredibly organized. Every step of the process was clearly explained, and they made what can feel overwhelming actually feel smooth and manageable.

What really stands out is the consistency. This wasn’t a one-time great experience — they’ve delivered the same level of professionalism and care both times we’ve worked with them. My parents also use Chris for all of their mortgage needs, which speaks volumes about the trust he’s built with our family.

If you’re looking for someone experienced, reliable, and easy to work with, Chris and Michelle are a fantastic team.

Nicole OS from Vallejo, CA

We came to Laura after having challenges using a different lender. Our scenario had very short timelines and Laura did everything she could to beat them. She is very communicative and kept us updated all along the way. I highly recommend using Laura and DelSur Mortgage.

Brian Henricksen from Napa, CA

Chris was incredibly helpful through our entire process. He really made the whole experience feel like a family affair. Not only did he fight to get us the best deal, he took the time to explain the steps as we went through it, and lend his vast knowledge to put our best interests in the fore front. Couldn’t have asked for a better mortgage broker. Thank you Chris!

mataylorjr from Long Beach, CA

We had a tricky situation for our refi and we decided to come to Michelle to see if she could help us. We were blown away by her and the hard work she put in to our account. We were at a point where we really did not know what to do and we needed an expert’s advice. Michelle navigated for us and we are so pleased with the results. One of best thing we did for ourselves in 2021 was to reach out to Michelle for our refi. We truly can’t thank her enough!!

Client_94503

Amazing! Chris and his entire team are so good at what they do and so nice and helpful- it makes the process easy! I was very happy with Chris and his team!

erin from Napa, CA

Michelle was great through every step of the way, keeping us on track with the process and communicating with the lender. Highly recommend Michelle and Del Sur.

Heidiz

Michelle made the experience of refinancing smooth and successful. She was very attentive to our needs and very comfortable to work with. I highly recommend her for anything real estate.

Rodburk

Chris and his team were very easy to work with and notified me about each step of the process. Chris was also available to answer all my questions and would follow up afterwards to make sure I understood everything. He made me feel very comfortable working with him. As a first time homebuyer it can be a very stressful process but Chris and his team made it very manageable.

soniao24994 from Napa, CA

We just refinanced two properties with Chris, making this our third round of transactions with the DS team. They are professional, diligent, highly organized and patient yet persistent. All of these qualities are required to get through the pesky process of refinancing. We go great advice from the outset and the team followed it all the way through to conclusion. We would not hesitate to work with them again in the future.

Goldilox

Michelle was a spectacular partner to work with for our refi – she was timely and diligent, explained out all our questions and kept the complex process streamlined and easy. When I occasionally got busy at work and forgot to get back to someone, she was always there to gently get me back on track. 100% recommend!

Stephen Hilton

I worked with Chris and his team on refinancing my house twice in the last 16 months. Everyone was extremely easy to work with, very professional, efficient, and honest. I really could not recommend Chris and his team more, in fact, I have already sent him a referral. I laid out my goals with Chris at the start and the rate I was able to secure exceeded my expectations. Look no further than Del Sur and Chris Salese.

Twk115

Michelle was there for us through the entire process. She was quick to answer all questions in a way that was easy to understand. Michelle made the whole process painless.

Dhorner09

Chris and Michelle and the team at Del Sur handled our recent refinance on our home. Taking this on during the pandemic was not an easy thing to do, but Chris and his team were there every step of the way. We just closed a few weeks ago with an amazing rate! Thank you Chris and Michelle for getting us across the “finish line” and for making this

all happen for us!

Gjnvwineguy

Great communicator, his experience shows when dealing with first time buyers like ourselves – patient and thorough. Couldn’t have asked for a better experience.

Wjsegui

This is my fourth time working with Chris and his staff it’s been a great experience thank you . I ha e been working with Chris since April of 2006 a purchase a home the. A refined last year in September. Now just purchased 2 sets of duplex.

Sandra Aguayo

Laura was fantastic! She guided us through a difficult loan process and was determined to see us through a long sale period. We wouldn’t have been able to close our sale without her.

Regina D.

Michelle kept us updated the entire way through both our refinance and our home purchase. She and her team keep everything moving and are great at communicating what’s going on behind the scenes.

Joy hilton

Laura is very knowledgeable in processing loans. We were referred from our daughter. From beginning to the end we were in wonderful hands. We are well experienced in the process of getting a loan. This process with Laura was easy from the beginning. We got prequalified before we even started the process of looking for a new home. She was with us every step of the way I never felt a stressful moment Thank you Laura

Wade and Diane M.

From the very beginning their expertise and professionalism was invaluable. They made the loan process feel less stressful knowing I had someone always working to help me achieve my goals, on top of always being there to answer any questions I had.

Chelsea N.

Laura went above and beyond during every step of our home buying process to ensure we were prepared and informed. Her level of knowledge and years of experience were evident throughout and it absolutely led to us experiencing a seamless and surprise-free escrow and successful closing. I will absolutely work with her on any future mortgage needs and recommend her to friends and family. Thank you, Laura!

Veronica L.

Laura goes above and beyond in her work. I tried 2 lenders before her and didn’t get anywhere. Within a week she had answers and soon after was able to get me the loan I needed to buy my own home. Without her and my realtor there is no way I would be the homeowner I am today. She is a rockstar!!!

Serendipitykatz

We have completed several transactions with Chris and the Del Sur team over the years. They are attentive, professional, and caring. I would highly recommended them to anyone looking for a personalized experience.

Gabby & Jeff

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